FREE OF CHARGE SERVICES

At OZEKI it is important for us to keep our customers satisfied and happy with our products. If a product was purchased we give help and support in the configuration and maintainence, to get the system working. These services are provided free of charge for all our customers for  one year :

Service    Price
Version updates of the purchused product   Free
Software downloads (examples, additional clients)   Free
Technical support by telephone, fax and e-mail   Free
Newsletter   Free

OPTIONAL SERVICES

On request, it is possible to extend the support time for as long as the customer wishes. Please take a look at the costs of this service below:


Service    Price
On-site personal assistance     Travel expenses +250 USD/day
Technical support by telephone, fax
and e-mail for two additional years 		   500 USD
Version updates for two additional years    500 USD
 

 

More information